Privacy Policy

Privacy Statement

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase at Groovy Custom, we collect personal information you provide, such as your name, address, and email address, to complete the transaction and deliver your order.

Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do you obtain my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collection and use of your information for those specific purposes.

If we seek to use your information for secondary reasons, such as marketing, we will either ask for your explicit consent or provide you with an option to decline.

How do I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at support@groovycustom.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

Your data is stored through Shopify’s secure data storage and databases. Shopify employs secure server technology and encryption (SSL) to protect your information. Payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and is stored only as long as necessary to complete your transaction. For more information, you can read Shopify’s Terms of Service or Privacy Statement.

SECTION 5 - THIRD-PARTY SERVICES

Our third-party service providers will only collect, use, and disclose your information as necessary to provide their services to us.

Some third-party service providers, such as payment gateways and transaction processors, have their own privacy policies. We recommend reviewing their policies to understand how your information will be handled. Note that some providers may be located in different jurisdictions, and your information may be subject to laws of those jurisdictions.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to review their privacy statements.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information. When you provide your credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. While no method of transmission or storage is 100% secure, we adhere to PCI-DSS requirements and additional industry standards to protect your data.

SECTION 7 - COOKIES

We use cookies to enhance your browsing experience. Here is a list of cookies we use:

• _session_id: A unique token used to store information about your session.
• _shopify_visit: No data held, persistent for 30 minutes, records the number of visits.
• _shopify_uniq: No data held, expires at midnight of the next day, counts visits by a single customer.
• cart: A unique token, persistent for 2 weeks, stores cart contents.
• _secure_session_id: A unique token for session security.
• storefront_digest: A unique token, indefinite, used to determine access if the shop is password-protected.

You can choose to opt-out of cookies if you prefer.

SECTION 8 - AGE OF CONSENT

By using this site, you affirm that you are at least the age of majority in your state or province, or that you have given us consent to allow any minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting on our website. If we make significant changes, we will notify you to keep you informed about what information we collect, how we use it, and under what circumstances we may disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing products and services.

QUESTIONS AND CONTACT INFORMATION

For any questions, requests to access, correct, amend, or delete your personal information, or for complaints, please contact our Privacy Compliance Officer at support@groovycustom.com.